Terms and Conditions of Sale

  1. All our deliveries are considered to be picked and accepted in our warehouses. They always travel at the buyer’s risk, except where other specifications apply as shown on the invoice.
  2. Francolini does all it can to respect the foreseen terms of delivery. However, these terms of delivery are indicative only and are therefore not binding. Deviations from the foreseen term of delivery can never lead to a possible complaint or claim from the buyer.
  3. As long as the goods have not been paid, they remain our property.
  4. All our deliveries are free of charge. For orders with a value below 1000,00 Euro, 14,50 Euro postage will be charged.
  5. In order to be valid, complaints should be made within 5 days after receipt of the goods. Every return must be done postage paid to our warehouses, and after prior written authorisation.
  6. Given the nature of our high fashion products, we reserve the right to not accept cancellations or, by means of compensation, to charge a cancellation cost of 20% of the goods’ value.
  7. Our guarantee is limited to the simple replacement of the returned articles, without any further compensation.
  8. Our invoices can be paid at our company’s main office.
  9. If not indicated otherwise on the invoices, payments made within 10 days after the date of invoicing are entitled to a discount as mentioned on the invoice’s front side. Outside of this term they are to be paid in full and without discounts, by the due date mentioned on the invoice’s front side.
  10. Every payment that has not been completely carried out at the due date, will legally and without notice lead to an interest on arrears of 12% per year, being the legal interest rate, to be counted from the due date. If the legal interest rate goes up, so will the interest on arrears. Furthermore and if our invoices, after a registered mail, continue to be unpaid, an additional compensation of 10% with a minimum of 125 Euro will be due, regardless of possible citation fees and litigation costs in case recovery of our invoices needs to be done through judicial means.
  11. Taxes are always at the buyer’s charge.
  12. Payments need to be done on our postal check accounts or bank accounts and have to mention the client’s number as well as the numbers of the invoices and credit notes.
  13. Only the courts of our domicile are entitled to decide on the disputes that might occur.
  14. In case of contradiction between terms and conditions of sale, our terms and conditions will have priority.
  15. Sales over Internet are not permitted.

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